Spending Choices and Taking Breaks
Gambling is available only to adults aged 18 or over. Treat it as optional entertainment with a cost, rather than a way to meet bills, earn an income or solve a financial difficulty. Keep essential expenses and savings separate from money you might spend on play.
Choose an affordable spending boundary before playing and decide how much time you want to give it. Stop when either boundary is reached. A promotion, tournament position or unfinished game objective is not a reason to extend those decisions.
Do not borrow to gamble, and do not increase your stakes to recover a loss. If you feel frustrated or preoccupied, leave the game and take a break. Consider how play affects sleep, work, relationships and your ability to focus on other activities.
Seeking Independent Gambling Assistance
Difficulty stopping, hiding spending or repeatedly thinking about recovering losses are reasons to seek assistance. You do not need to wait until the situation affects every part of your life. Talking with someone you trust can make it easier to recognise what needs to change.
Contact our support team to discuss account restrictions when you want help controlling access. Describe your concern clearly, including whether gambling is becoming difficult to manage. Independent organisations such as GamCare and Gambling Therapy can also provide gambling-related support.
Keep account credentials away from children and other people, and sign out when sharing a device. If you are concerned about someone else's gambling, encourage them to speak with an independent support service. Choosing not to gamble, or taking time away from it, is always an available personal decision.