AIHO News & Review June 2017
CEO Update - Patient Choice
We all know the NHS Constitution enshrines the right for patients to make choices about receiving NHS commissioned services – and the choice ‘to go independent’ is at the centre of this decision.
A King’s Fund study found 75 per cent of respondents said choice was either ‘very important’ or ‘important’ to them.
Recent research conducted for AIHO showed the most common reason patients choose to be treated at an independent hospital is to be treated more quickly. The second leading reason is for the quality of treatment. These two reasons are also the two most common reasons why those who haven’t yet used independent hospitals said they are open to the prospect in the future.
Our research showed the two least satisfactory aspects of a patient’s experience when receiving independent healthcare is to do with the information they receive to enable their choice and the referral process. Most people said their GP’s recommendation guided their choice of provider but only rated the quality of this information two out of ten.
This should concern independent providers as GPs are the first point of call and tend to be the main channel for patients seeking treatment. As a sector we need to step back and ask ourselves ‘how good are we at helping patients choose?’ and ‘how are we helping patients make educated and well-informed decisions?’ It’s not enough that we provide choice just by simply offering our services. Instead we must become active partners in assisting the patient decision-making process.
GPs are the gateway to patients choosing an independent provider, regardless of a patient’s funding model. And we know patients want clear, accessible information. So, the conclusion is quite simple – as a sector we need to work with GPs to improve the information they provide. AIHO knows we have a vital role to play in this, which is why we are going to be running a patient choice/GP Education campaign to support GPs so watch this space.
Fiona Booth, AIHO Chief Executive
Fiona Booth, AIHO Chief Executive
King’s Fund & AIHO Clinical leadership in the independent healthcare sector programme – starts October 2017
The King’s Fund and AIHO have joined forces to create a programme designed to support and enhance leadership capabilities for Directors of Clinical Services. The programme is exclusive to AIHO members.
Clinical leadership development is an area where the sector can cooperate rather than compete and the programme will give participants an opportunity to explore their personal leadership style, gain a better understanding of the healthcare policy environment and create a network of peers working with the same challenges.
AIHO Members’ Seminar & Summer Reception
The AIHO members only seminar covered the following: the CQC Factual Accuracy Stage; Brexit and The Cavendish Coalition; Key Principles - Consent and Capacity and Implications of General Data Protection Regulation.
The seminar was followed by the annual Summer reception where AIHO members and wider stakeholders celebrated another successful year for independent healthcare on a gloriously hot summer evening!
These are some images from the night. You can navigate via each large image or the smaller strip under the larger image.
AIHO responds to Lois Rogers’ article in the Mail Online
AIHO responded to an article in the Mail Online “How the NHS is paying millions to private surgeons for operations that we may not need”.
AIHO response to the sentencing of Ian Paterson
Following the sentencing of Ian Paterson, AIHO emphasises on the importance of patient safety in addition to highlighting AIHO’s collaborative work with national bodies to ensure high clinical standards.
AIHO comments on the MDU ceasing to cover private spinal surgery
The BMJ included a quote from Fiona Booth in their story on how the MDU is ceasing to cover private spinal surgery, as follows:
AIHO has taken the decision to circulate Regulation Updates exclusively to AIHO Members via the existing AIHO Regulation Group. If you would like to be part of this circulation list, please contact Obaayaa Asantewaa. AIHO will also be in touch with members directly to confirm the existing names on the email distribution list.
Health & Work infographics from Public Health England
These infographics aim to promote awareness and understanding of the relationship between health and work. Of particular interest are managing health at work for employers, costs, health of UK employees and spotlight on MSK.
What does the public think about NHS and social care services? -The Health Foundation article
This Health Foundation report is based on polling by Ipsos MORI in May 2017. Key findings:
- Protecting the NHS from cuts is important to the majority of the general public – 88% selected ‘the NHS/health care’ as a main area of public spending that should be protected. Fewer people think that schools (56%) and care for older people (40%) should be protected.
- Nearly two-thirds of people think that taxes should be increased to fund the NHS – 64% would prefer to see increased taxes rather than reduced levels of care (9%) or reduced spending on other services (17%).
- Nine in 10 people (88%) agree that the NHS should be tax funded, free at the point of use, and provide comprehensive care for all citizens. This is up marginally from 85% in 2015.
- Only 12% of people think the general standard of NHS care has improved over the past year, although slightly more (14%) think it will get better over the next year. Forty-four percent of people think the general standard of NHS care has worsened over the past year. Almost half (48%) think it will get worse over the next year.
- While almost a third of people (30%) don’t have a preference for where they receive NHS-funded care (ie from an NHS or non-NHS provider), there has been an increase in the number of people preferring to go to an NHS-provided service – 55%, up from 39% in the 2014 British Social Attitudes survey.
- Read more on what the public thinks about NHS and social care services
Leading across the health & care system – Kings Fund article
The King’s Fund has published a paper looking at leadership in the health and social care sectors. The think tank concluded that “individuals and organisations across the health and care system need to learn to work together to make the best use of collective skills and knowledge”.
This paper examines five factors (with supporting case studies) that facilitate system leadership. It is based on work with leaders who are grappling with what it takes to make a success of working in new care models, sustainability and transformation partnerships, and accountable care systems.
Measuring and improving MPs' engagement with social media
This report by Demos ‘Transforming Digital Politics’ maps and seeks to improve the interactions between UK politicians and social media.
British society and its politics are increasingly influenced by social media - which presents both democratic opportunities and practical challenges for MPs. The growth of digital politics also creates new expectations: about what people expect of their elected representatives and what MPs might expect in return.
Demos concludes that a large amount of politics and political conversation is now taking place online, creating a new ‘digital commons.’
Unless stated otherwise, all conferences are held in London.
National Independent Healthcare Summit 2017, 10 July
The conference will focus on learning from a range of organisations rated outstanding by the Care Quality Commission and to give pointers on how to improve your organisation on a whole. AIHO members are eligible for a 20% discount off the delegate rate – quote the code hcuk20aiho when booking.
The 21st Century Private Sector Healthcare Forum, 13-14 March 2018
AIHO are pleased to support this unique trade exhibition (consumers will not be admitted) and 2-day conference that is CPD qualifying, and free to attend.
Exhibitors will benefit from exposure to NHS procurement officers as well as key buyers being brought in from around the world.
The conference supports the key messages of the UK Government and its partner agencies. Each of us are working towards a 21st Century Healthcare System for the UK that is sustainable, and affordable.
The conference topics will focus, in part, on what this 21st Century Healthcare System will look like; how it can be funded, and how we can learn from other countries who are already providing a quality healthcare system.
If you would like to exhibit at the event or register for the conference, details for registration will be uploaded during July.
Follow AIHO on Twitter @aiho_uk
AIHO are using Twitter to highlight the work of both AIHO and our members, to comment on healthcare policy developments that affect the sector and showcase the contribution of independent hospitals to the UK healthcare economy.